Northern Light Radiology Associates, Inc

Job Summary

The Project Manager supports Northern Light's hospital-based radiology contracts by leading projects that ensure clinical quality, regulatory compliance, physician alignment, and operational performance. This role serves as a key liaison between hospital clients, radiology physician groups, and internal RMC teams to ensure services meet Joint Commission, ACR, CMS, and contractual requirements across multiple sites.

Key Responsibilities

• Lead projects supporting hospital-based radiology physician services, coverage optimization, service line expansion, and performance improvement initiatives
• Partner with radiology medical directors, physician leadership, and hospital administrators to align clinical practice standards with RMC and hospital expectations
• Support medical staff governance, radiology service line committees, and quality councils
• Manage multiple concurrent projects across hospital clients, ensuring consistent execution and documentation
• Develop project plans accounting for varied hospital environments, 24/7 coverage models, and site-specific requirements
• Track milestones, risks, corrective actions, and deliverables across contracts
• Lead and support initiatives ensuring compliance with Joint Commission standards applicable to diagnostic imaging and professional services
• Coordinate ACR accreditation readiness activities, including documentation, policies, technologist and physician qualification verification, and quality control processes
• Support tracer methodology preparation, mock surveys, and corrective action plans related to radiology findings
• Ensure standardization of policies, procedures, and documentation across client sites, aligned with RMC best practices
• Support implementation and monitoring of radiology quality programs, including peer review, discrepancy management, critical results reporting, and turnaround time (TAT) metrics
• Coordinate quality improvement initiatives tied to hospital KPIs, ACR standards, and professional services contracts
• Assist with development and maintenance of physician scorecards and performance dashboards
• Support implementation and monitoring of radiology professional services contracts, including service level agreements (SLAs) and key performance indicators
• Ensure successful technology integrations with hospital partners occur on time and on budget. 
• Coordinate with vendors supporting radiology operations (teleradiology, peer review platforms, QA tools)
• Assist with coverage models, productivity reporting, and staffing optimization
• Serve as a primary point of contact between hospital clients and RMC internal teams (credentialing, compliance, IT, revenue cycle)
• Support integration of radiology physician services with hospital clinical workflows
• Facilitate issue resolution and escalation across hospital and RMC stakeholders
• Prepare executive-level reports, accreditation readiness summaries, and quality dashboards
• Support change management initiatives related to new hospital contracts, regulatory changes, or clinical standards
• Communicate effectively with physician leadership and hospital executives

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Radiologic Sciences, or related field
• 5+ years of experience in hospital-based radiology operations, or healthcare project management
• Demonstrated experience supporting Joint Commission surveys and/or ACR accreditation activities
• Experience working directly with physicians, hospital administrators, and multi-site healthcare clients
• Project Management Professional (PMP) certification preferred
• Experience with Radiology Management Companies or national physician services organizations
• Healthcare experience is preferred
• Familiarity with ACR modality accreditation requirements and Joint Commission imaging-related standards
• Experience with PACS/RIS/EMR systems (e.g., Epic Radiant)
• Strong knowledge of radiology regulatory, accreditation, and quality standards
• Excellent physician relationship and client management skills
• Ability to manage multiple projects across diverse hospital environments
• High-level analytical, organizational, and documentation skills
• Clear, professional communication with executive stakeholders
• Demonstrated ability to communicate effectively, both verbally and in writing, with strong attention to organization and detail.
• Performs other project management duties as assigned.
• May require off-hours availability during go-lives, surveys, or coverage transitions